Cancellation, Rescheduling & Refund Policy

We value your time and energy, and we ask that you do the same. Please review the following policy regarding cancellations, rescheduling, and refunds:​

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Cancellation and Rescheduling

Clients must provide at least 24 hours' notice to cancel or reschedule a session. Notice can be given via email to rockandsoulhealing@gmail.com.​

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Refund​

• If cancellation is made 24 hours or more before the scheduled appointment, clients will receive a full refund in the amount paid for the service.

• If cancellation or rescheduling is made less than 24 hours' before scheduled appointment, Rock & Soul Healing reserves the right to deny a refund for the missed session. Exceptions may be made in cases of emergency, at the sole discretion of Rock & Soul Healing.

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• Clients who do not show up for their scheduled session without prior notice will not be eligible for a refund.

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• Please note that no refunds will be issued for any services that have already been performed, regardless of the outcome or client satisfaction as outlined in our Disclaimer. Our offerings are of a personal and energetic nature and are non-returnable once delivered.​

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By booking a session with Rock & Soul Healing, you acknowledge and agree to the terms of this refund and cancellation policy.